3507 Trimmier Road, Killeen, TX, USA
Privacy Policy
Introduction
Hill Country Arts Academy (“we”, “us”, “our”) respects your privacy and is committed to protecting personal information collected through our website and registration software. This Privacy Policy explains what information we collect from all visitors including children under 13, how we use and share that information, the choices available to parents and users, and the legal protections that apply. The legal jurisdiction for this policy is the State of Texas, United States.
Information We Collect
• Contact and identity data: name; email; phone number; postal address; parent or guardian name where applicable.
• Registration records: student name; date of birth or age; grade level; school; emergency contact; medical and health notes provided during program registration.
• Account and payment information: billing name; billing address; payment card details processed by our payment processor; we do not store full payment card numbers on our servers.
• Usage and device data: IP address; browser type; pages visited; timestamps; cookies used to operate and improve the website.
• Multimedia: photos or videos submitted or captured during programs or events when consented for use in our communications.
We collect information directly from users and from third-party services used to run registrations and payments. We collect information about children under 13 only as necessary to register for programs and provide services.
How We Use Information
• Provide and manage services: process registrations; enroll students; schedule classes; bill for tuition and fees; send program notices.
• Safety and operations: maintain emergency contact and health information necessary for student safety.
• Communication: send confirmations; updates; newsletters; customer support responses; parents may opt out of marketing communications.
• Improvement and analytics: analyze usage to improve programs; website performance; and user experience.
• Legal and safety compliance: respond to legal requests; enforce our terms; protect the health and safety of students and staff.
We do not sell personal information. We limit access to personal data to staff and service providers who need it to perform services on our behalf.
Children’s Privacy and Parental Consent
We follow the Children’s Online Privacy Protection Act COPPA requirements for collection of personal information from children under 13 and require verifiable parental consent before collecting, using, or disclosing personal information from such children through our online registration system. Parents who provide consent may review the personal information collected about their child; direct us to delete it; or refuse further collection. If you are a parent or guardian and believe we collected personal information from your child without obtaining required verifiable parental consent, contact us immediately using the contact details below so we can take corrective action.
Data Security Retention and Sharing
• Security measures: we use administrative; technical; and physical safeguards designed to protect personal information against unauthorized access; disclosure; alteration; and destruction.
• Data retention: we retain personal information for as long as necessary to provide programs; fulfill legal obligations; resolve disputes; and enforce our agreements. Retention periods vary by record type.
• Sharing: we may share personal information with service providers such as payment processors and registration platform vendors; emergency responders when necessary; and when required by law. We require vendors to protect data consistent with this policy.
• Third-party links: our website may include links to third-party sites; we are not responsible for their privacy practices.
Your Rights Choices and Contact
• Access and correction: parents and users may review; update; or request deletion of personal information we maintain.
• Communication preferences: opt out of marketing emails by following unsubscribe instructions in messages; transactional messages cannot be opted out of.
• How to contact us: Email: information@hillcountryartsacademy.com; Mail: Hill Country Arts Academy, 3507 Trimmier Road, Killeen, TX.
• Governing law: this policy is governed by the laws of the State of Texas. For questions about children’s privacy laws applicable to our operations consult Federal Trade Commission guidance on COPPA and Texas state resources on children’s privacy and consumer protection.
If you believe we have not complied with this policy contact us so we can investigate and respond.
Effective Date: 08/01/2025
We may update this policy; material changes will be posted on this page with an updated effective date
Hill Country Arts Academy
3507 Trimmier Road, Killeen, Texas 76542, United States